Master guarantees all tables, chairs, electric lift tables, stationary tables, Pack-n-Go & Massage Kit (excluding foam, upholstery, face cradle, thermal top, motors and controls), against defects in material and workmanship for as long as you, the original purchaser, own the product, or for five (5) years after the product is discontinued or modified. Foam, upholstery are warranted for three to five(3~5) years from the original date of purchase. Face cradle platforms are warranted for three (3) years from the original date of purchase. Thermal Top is warranted for two (2) years from the original date of purchase. Motors&Controls is warranted for three (3) years from the original date of purchase. All warranty does not cover damage caused by misuse, accidents or neglect, which includes tears in the upholstery and damage caused by harsh chemical-based cleaners. All returns must provide proof of original purchase to obtain a Master RA-number (Return Authorization). RA-number must be referenced on the shipping label when returned. This warranty is limited to product repair or replacement, at Master’s sole discretion. The customer is responsible for shipping the product(s) back to the factory (at customer’s expense) for any warranty claim. Master will return the warranted product, shipping prepaid, to customers in the continental U.S. only. International customers as well as domestic customers outside of the continental U.S. are responsible for all shipping charges (inbound and outbound), as well as any applicable duties and taxes.